Heatonist

Terms of Service

Last updated: August 28, 2026

This policy explains the standards we use for orders placed through our store. These Terms of Service govern use of the storefront and purchases from our store. By using the site or submitting an order, the customer agrees to these terms and the policies referenced here, subject to rights that cannot lawfully be waived.

Store use and customer responsibilities

Users must provide accurate contact, delivery, and payment information and must not misuse the site, interfere with security, introduce harmful code, scrape protected systems, infringe rights, or use the service for unlawful activity. A person placing an order represents that they have authority to use the selected payment method and are legally able to make the purchase.

Products, availability, and orders

We work to present accurate descriptions, images, availability, and pricing, but minor display differences can occur. Placing an order is an offer to purchase. We may accept, decline, limit, or cancel an order for reasons such as unavailable inventory, obvious pricing error, suspected fraud, delivery restrictions, or inability to verify information. If a paid order is declined or cancelled, the affected amount is returned to the original payment method.

Prices and payment

Prices and checkout transactions are in United States dollars (USD). Taxes are calculated where required. Payment is subject to authorization and fraud screening by the card issuer, payment processor, and commerce platform. The Payment Policy lists accepted credit and debit cards and explains authorization, security, and refund handling.

Shipping, cancellations, and risk

We ship only within the United States. Standard shipping is free. Normal order processing is 1–2 business days, followed by an estimated 4–6 business days in transit. Tracking is provided after shipment. A customer may request cancellation before shipment; after shipment, the Refund Policy applies. Responsibility for a package is addressed under applicable law and carrier evidence, and we will help investigate a credible loss or delivery problem.

Returns and refunds

Eligible items may be returned or exchanged for any reason within 30 days after delivery. We pay eligible return shipping, provide a free label, and do not charge a restocking fee. Approved refunds go to the original payment method and are processed within 10 business days. Exceptions for custom or personalized goods, clearance items, gift cards, and opened hygiene-sensitive goods do not limit remedies for damaged, defective, incorrect, or incomplete items.

Intellectual property and third-party services

Storefront text, graphics, layout, and other protected material may not be copied or exploited except as permitted by law or written authorization. Product names and marks may belong to their respective owners. Links or integrations supplied by third parties are governed by their own terms; we are not responsible for an independent third party's service beyond obligations imposed by law.

Disclaimers and liability

The service is provided with the warranties and remedies required by applicable law. To the extent law permits, implied warranties and indirect or consequential damages may be limited. Nothing in these terms excludes liability or a consumer remedy that cannot legally be excluded. If one provision is unenforceable, the remaining provisions continue to apply.

Changes and questions

We may update these terms prospectively. The date above identifies the current version. Continued use after an effective update constitutes acceptance only to the extent permitted by law.

Contact information

Questions, requests, and notices may be sent to memmedovcamal802@gmail.com or (971) 679-4938. Our physical contact address is 164 W Church St, Frederick, Maryland 21701, United States. Customer support hours are Monday to Friday, 9:00 AM–5:00 PM. Messages received outside those hours are reviewed on the next business day.